Privacy Policy

Last updated: October 22, 2026

Sequoia Pumping LLC ("Sequoia Pumping," "we," "us," or "our") provides septic pumping, installation, inspection and repair services in Fresno, Madera, Kings and Tulare counties, California. This Privacy Policy explains what personal information we collect through www.sequoiapumping.com (the "Site") and by phone, how we use and share it, and the choices and rights you have, including rights under California law.

1. Who we are

Sequoia Pumping LLC
1555 N McCall Ave, Sanger, CA 93657
Phone: (559) 233-2400

2. Information we collect

Information you give us

When you submit the contact form or the floating "Get in Touch" form on the Site, we collect:

• First and last name
• Phone number
• Email address
• Service needed (selected from a drop-down list)
• Property city or ZIP code
• Your message, and anything else you choose to include in it

Please do not include sensitive information, such as financial account numbers or health information, in your message.

When you call the business phone number, we receive your phone number and whatever information you tell us.

Information collected automatically

When you visit the Site, our web server and the tools described in our Cookie Policy collect standard server and log data and cookie data, such as:

• IP address and approximate location based on your IP address
• Browser type, device type and operating system
• Pages you view, the date and time of your visit, and the page or ad that referred you
• Whether you tap or click our phone number, and whether you submit a form
• Cookie and other online identifiers

What we do not collect

The Site does not sell products or take online payments, and it has no user accounts. We do not collect payment card numbers or dates of birth through the Site.

3. How we use information

• To respond to your request, schedule service and give you an estimate
• To provide and perform septic services
• To operate, secure and maintain the Site
• To understand how the Site is used, which pages people view and which ads lead to calls or form requests
• To show our ads to people who have visited the Site (remarketing) and to measure how well those ads work
• To comply with the law and protect our rights

4. Advertising and analytics tools

We use or may use the following tools on the Site. You can opt out of them at any time (see Section 6):

• Google Ads (remarketing and conversion tag). It helps us show ads to people who have visited the Site and measure results.
• Google Analytics 4. It helps us understand how the Site is used.
• Meta (Facebook and Instagram) pixel. It helps us show ads on Facebook and Instagram and measure results.

These tools record events such as page views, views of our service pages, form requests (when the thank-you page loads) and taps or clicks on our phone number. They may collect identifiers such as cookie IDs, IP address and browser details. Meta's "advanced matching" feature can send hashed (scrambled) email addresses and phone numbers from forms to Meta. We keep that feature turned off. If we turn it on, we will update this policy first.

Google and Meta handle this information under their own privacy policies. See our Cookie Policy for the cookies involved and how to change your choices.

5. How we share information

• Advertising partners (Google and Meta). As described above, unless you opt out, information collected by the tags on our Site is shared with Google and Meta.
• Service providers. We use companies that help us run the Site, including our web hosting provider (Hostinger) and the website tools described in our Cookie Policy. They may only use information to provide services to us.
• Legal and safety. We may disclose information if required by law, a court order or a government request, or to protect people, property or our rights.
• Business changes. If our business is sold or merged, information may transfer to the new owner.

We do not sell your personal information for money.

6. California privacy rights

This section applies to California residents and gives notice under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, "CCPA").

Categories of personal information we collected in the past 12 months

• Identifiers: name, phone number, email address, IP address, cookie and other online identifiers
• Customer records: information you give us in a form or by phone, such as your property city or ZIP and the service you need
• Internet or other electronic network activity: pages viewed, referring page or ad, device and browser details, phone-number taps or clicks, form submissions
• Geolocation (approximate): approximate location based on IP address

Why we collect it and who receives it

We collect and use this information for the purposes in Section 3. We disclose identifiers, internet activity and approximate location to our service providers for hosting and operating the Site. We make identifiers, internet activity, approximate location and event information (such as that a form was submitted) available to Google and Meta through the tools in Section 4 for advertising, remarketing and measurement.

Sale and sharing

We do not sell personal information for money. However, using Google and Meta advertising tools to show you ads based on your visits to our Site may count as "sharing" personal information for cross-context behavioral advertising under California law. You can opt out at any time:

Do Not Sell or Share My Personal Information

You can also click Deny in the cookie banner or use the consent link in our Cookie Policy. We honor the Global Privacy Control (GPC) signal from your browser as a request to opt out of sale and sharing. If you use GPC, you do not need to take any other step.

We do not knowingly sell or share the personal information of anyone under 16.

Sensitive personal information

We do not intentionally collect sensitive personal information, as California law defines it. We do not use or disclose sensitive personal information for purposes that require a right to limit. If this changes, we will tell you and offer a way to limit its use.

Your rights

• Right to know what personal information we collect, use, disclose and share, and to ask for a copy of the specific information we hold about you
• Right to delete personal information we collected from you, with some exceptions
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information
• Right to limit the use and disclosure of sensitive personal information, if it applies
• Right not to be treated unfairly for using your rights. We will not deny you service, charge you different prices or give you a different quality of service because you use your rights.

How to make a request

You, or someone you authorize to act for you, can make a request by:

• Calling (559) 233-2400
• Using the contact form on our Contact page (say in your message that it is a privacy request)
• Writing to Sequoia Pumping LLC, Attention: Privacy, 1555 N McCall Ave, Sanger, CA 93657

We will need enough information to verify that you are the person the request is about, such as the name, phone number and email you gave us. If an authorized agent makes the request, we may ask for proof of authorization. We will respond within the time California law requires. If we cannot fulfill all or part of a request, we will explain why.

Your Privacy Choices

Your Privacy Choices: you can opt out of the sale or sharing of your personal information using the "Do Not Sell or Share My Personal Information" link above and in the footer of the Site, by using the Global Privacy Control, or by contacting us.

California "Shine the Light"

California residents may ask us for information about personal information we disclosed to third parties for their direct marketing. To ask, contact us using the details above.

7. Cookies and Do Not Track

We explain cookies and how to control them in our Cookie Policy. We honor the Global Privacy Control signal as described in Section 6. Some browsers also offer a "Do Not Track" setting. There is no common standard for it, so we do not respond to Do Not Track signals. We do honor the Global Privacy Control.

8. Retention

We keep personal information only as long as we need it to respond to you, provide services, keep business records, resolve disputes and meet legal requirements.

9. Security

We use reasonable measures to protect information. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.

10. Children

The Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.

11. Links to other websites

The Site may link to other websites. We do not control them and this policy does not apply to them. Please read their privacy policies.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed. If we make material changes, we will post the updated policy on this page.

13. Contact us

Sequoia Pumping LLC
1555 N McCall Ave, Sanger, CA 93657
Phone: (559) 233-2400